VISITOR

GUIDE

Scroll Down >>

A-Z Guide of the Ground

  • A - ALCOHOL RESTRICTIONS

    On County Championship match days a small amount of alcohol is permitted into the Cooper Associates County Ground. This equates to half a bottle of wine or 4 cans per person. Please note that this is for your first entry only. Please also note that wine must be put into a plastic container and beer/cider decanted into a plastic cup.

     

    On Royal London Cup matches and Vitality Blast matches, alcohol will not be permitted into the Ground under any circumstances and a search for such items will take place on the entry to the Cooper Associates County Ground. Any alcohol brought into the Ground will be confiscated and destroyed.

     

    Please also note that on Vitality Blast matchdays, cans of any type, both soft drink and alcohol, will not be permitted inside the ground and must be decanted before entry.

     

     

  • B - Bag Searches

    In the interest of safety, Somerset County Cricket Club reserves the right to check and search all bags on entry to the Cooper Associates County GroundItems which are prohibited or seen as being dangerous to players or supporters will be confiscated and returned the owner at close of play. Bags must not be left unattended and we also reserve the right to perform on the spot checks on bags once you are in the Ground. 

     

    Please note that flags are also prohibited on t-shirts and clothing garments.

  • C - Cameras

    We are happy for you to bring cameras into the ground as long as you do not use the photographs for commercial gain.

    If you do wish to use the photos commercially, you will require an official ECB or Somerset CCC Press Pass. Please contact Spencer Bishop on 01823 425301 for more details.

     

  • D - Dogs

    Dogs are not permitted in the ground for Vitality Blast matches.

     

    Well behaved dogs which are kept on leads may be brought into the public stands at the Cooper Associates County Ground for County Championship fixtures and One-Day Cup matches only

     

    Owners must accept full responsibility for looking after their dog(s) and dog fouling is prohibited.  Only Guide/ Working Dogs are permitted into buildings or kiosks where food is served. Please be aware that One-Day Cup matches can be extremely busy and this may not be the ideal environment for your dog.

     

  • E - Eating

    Please note that whilst there is a huge range of food options within the Cooper Associates County Ground on a matchday, supporters are entitled to bring their own food into the ground on all matchdays. Please note that bag searches are in operation and any sharp objects such as knives will be confiscated.

     

  • F - Freebies

    For One Day Cup matches and Vitality Blast matches, free giveaways will be available for you to collect from the gazebo near the Ondaatje Pavilion:

    • Somerset Flags
    • 4 & 6 signs
    • Clap banners
    • Information on the match
  • G - Gate Entry

    Ticket Collections will go on the St James Street / Jack White gates

    • On the day (for matches that aren’t sold out) will be available from the St James Street Gates as well.

     

    For Somerset home Vitality Blast matches, we are encouraging entrance and exit via the gates closest to where your seat is located. Information on this location will be given to you prior to the match.

     

    When entering the Cooper Associates County Ground on a busy Vitality Blast matchday, please note there may be queues at busy times to enter. Below is an example of our busy periods for an evening fixture.

     

  • H - Heroes

    Royal London One-Day Cup & Vitality Blast Matches: 

     

    Once the match has finished, it is worthwhile to stay in your seats a little longer as the Players will return to the outfield for an autograph signing session and those all important selfies!

    15 minutes after the close of play, the players will be available in the Fan Village.

     

  • I - Information Points

    If you would like to visit the Club reception for any general enquiries, this will be located at the ground floor of the Marcus Trescothick Pavilion. Entrance will be via the right hand doors as you look from the car park. 

  • J - Jurassic Fibre Fan Village

    In association with Jurassic Fibre, Somerset County Cricket Club have launched a brand-new fan village for our Vitality Blast and One-Day Cup matches.

     

     

    The new and improved Jurassic Fibre Fan Village will still be situated at the St James Street side of the Cooper Associates County Ground, but it has been reimagined and redesigned in order to give Members and ticket holders an even better matchday experience which will feature more space and a much wider range of entertainment, food and drink offerings.

     

    The Jurassic Fibre Fan Village will open two hours before each match and as well as hosting a large selection of varied food and drink options and a 24-metre self-pouring bar, there will be live music before and after each match.

     

     

    There will also be all manner of entertainment throughout, including a special virtual reality cricket game plus giveaways, competitions and much more!

     

    In addition to this, there will be a ‘buy one get one free’ happy hour on Thatchers, Carlsberg, the Coca Cola range, spirit & mixer cans, wine and water before each match.

     

    The Somerset players will now sign post-match autographs in the new fan village rather than in front of the Ondaatje Stands as they have done previously.

     

     

  • K - Knives

    Bottles, glasses, banners, flags, weapons, or other similar articles (other than those approved by the Club) are not permitted and the Police and the Club Stewards shall have the right to confiscate any such articles, which at their absolute discretion they may consider could be a danger or insulting to other spectators.

     

    The throwing or discharging of missiles is strictly forbidden.

    A full set of ground regulations can be found here

  • L - Litter and Recycling

    Please be respectful of the Cooper Associates County Ground and surrounding residential areas and discard your litter in the bins provided.

    Please check to ensure you are placing your rubbish in the correct bins as the Club does recycle their waste accordingly.

  • M - Membership Cards and Tickets

    You will be required to present a valid match day Ticket or Membership card to gain entry to the Ground.

    Confirmation emails will not be sufficient.

    No Ticket = No Entry

     

    Please also bring the correct documentation with you on EVERY visit to the ground, such as student ID cards.

     

    The Club operates the following Members’ Areas for Championship and 50 over matches. These are only available to Somerset CCC Members with a valid card:

     

    • The River Stand
    • The Lord Ian Botham Stand
    • Colin Atkinson Pavilion
    • Marcus Trescothick Pavilion Elevated

     

    Please note that for Vitality Blast matches, each seat in the ground will be sold on a first come first serve basis to both Members and Non Members

  • N - No Cash

    Somerset County Cricket Club are reminding Members and supporters that the Cooper Associates County Ground is now a cashless venue.

     

    There are several reasons why this decision has been taken:

     

    Efficiency 

     

    Quicker payments result in reduced queues which means that you see more of the action. This equates to a better matchday experience for everyone in the ground.

     

    Contactless payments can be completed in two seconds compared to the 15 seconds required for a cash transaction and eight seconds for a chip and pin transaction.

     

    The time saved with card payments means our staff can be better focused on the speed of service and the needs of our customers. This should further enhance the matchday experience.

     

    Reducing theft and fraud 

     

    Tap-to-pay technology is more reliable and secure than other forms of payment. The chip technology protects you against any fraudulent purchases through encryption and dynamic data technologies and means our Members and supporters can feel safe when attending a match at the Cooper Associates County Ground.

     

    The Decline of Cash Payments 

     

    Across the country there has been a rapid decline in the use of cash over the last few years and this has been heightened with the global pandemic. It is forecast that cash will be used in fewer than 9% of payment transactions by 2028.

     

    We are certain that the introduction of cashless payment will see improvements in respect of reduced queuing times and improving customer service on busy matchdays.

     

    All major contactless credit and debit cards will be accepted as well as mobile, Apple Pay and Google Pay.

     

     

     

  • O - Overnight Stays

    Our partners visit Somerset have compiled a comprehensive guide on accommodation if you are extending your stay

     

    VIEW GUIDE

  • P - Prohibited Items

  • Q - Questionnaire

    For Vitality Blast matches, you will also be sent a link to complete a Survey on your match day experience. This is an ECB directive which allows the Club to see how they are progressing along with areas of improvement.

    Please do leave your feedback through this questionnaire as it is invaluable to us shaping your experience moving forward.

  • R - Regulations

    For full Ground Regulations for the Cooper Associates County Ground please click below

     

    Ground Regulations

     

    Please also see the below from the England and Wales Cricket Board regarding image rights whilst attending matches at the Cooper Associates County Ground.

     

    You acknowledge that this venue and those attending may be filmed and/or photographed (creating ‘Audio Visual Materials’). By using this ticket, you expressly agree that the ECB, its sponsors and partners, other cricket and media organisations may use the Audio Visual Materials (in whole or in part and which may include images or audio recordings of you) for any purpose including marketing, promotions or commercial purposes in any media and format anywhere in the world without payment to you and the need to get permission from you or others. Your rights under the Data Protection Act 2018 are not affected. Further information is available at www.ecb.co.uk/privacy.

  • S - Scorecards

    Scorecards will be available to purchase from various points around the Cooper Associates County Ground:

    • Marcus Trescothick Pavilion
    • Somerset County Sports

    These cost £1 per match day.

     

  • T - The Somerset Cricket Museum

    The Somerset Cricket Museum is on site and open to all visitors free of charge on match days (A voluntary donation is appreciated).

    The museum displays cricket memorabilia about the history of both Somerset Cricket and cricketing in general. It also holds the archives of Somerset County Cricket Club which can be made available to researchers or other interested visitors.

     

  • U - Umbrellas

    If the cricket match is affected by the weather, head to our dedicated Match Centre to view all the latest updates and the prospects of play.

     

    Match Centre

     

    Please note that whilst we will do our best to help spectators who are travelling to the match, it will be the Umpires decision as to the state of play and not the Club.

     

    If it has been deemed that a match has to be completely abandoned, please see the full refund and exchange policy.

     

    Refund and exchange policy

     

  • V - View from my Seat

    To get a visual representation of your seat, when buying a ticket don’t forget to check out our NEW 3D ground map!  

     

    VIEW MAP

     

  • W - Where to sit?

    On County Championship and One Day Cup matches, the ground is sold under general admission. This means you can sit in any of the non-Member areas and move throughout the day if you wish.

     

    On Vitality Blast matches, the ground is sold with just allocated seating so please check your ticket for further information. We ask if you could please use your allocated seat on the match day.

     

    Each stand around the ground offers a different experience on a matchday, dependant on how you like to enjoy your cricket. The checklist below will help you decide the best fit for you and inform of all the relevant information to consider.

     

    VIEW GUIDE

     

  • X - X-ray

    Please be on the lookout during your visit for cricket balls heading your way. Whilst crowd catches are an exciting element of the match, the safety of our supporters is of the upmost importance. We wouldn’t want to be calling the emergency services after a dropped catch!  

  • Y - Your Day

    Please enjoy your day. Drink responsibility and be considerate to others! Go Somerset!

  • Z - zzzzzzzzzzzzzz

    When it’s time to leave the ground and head home for your well deserved nights sleep, don’t forgot to check out the highlights of the day via our YouTube channel!

    If you have driven to the ground, please note no cars will be allowed off site until up to 15 minutes after close of play to allow pedestrians to leave first.

new-logo-buyticket

Contact us

For General Enquiries please use the Contact Us form