VISITOR
GUIDE
Ticketing
FAQs
Allocated seating only applies to Vitality Blast matches and Women’s International fixtures. This is to ensure that our busiest fixtures can take place in an enjoyable and safe manner.
FAMILY TICKET OFFER
In a bid to introduce more young people to the game, we offer family tickets for all forms of cricket at the Cooper Associates County Ground. Head to each fixture on our ticketing pages to find out more information.
GROUP TICKET OFFER
If you are looking to make a group booking we can now offer greater flexibility on bulk purchases of more than 10 tickets.
Supporters are now able to take advantage of a 10% discount on any purchases of more than 10 tickets, 20% discount on 20 or more tickets, and 30% on 30 or more tickets.
Please note a My Somerset account must be created in order to continue to transact with SCCC or redeem guest passes.
Supporters can select 2 different delivery methods when purchasing tickets. You can either retrieve an e-ticket from your online account or have the ticket sent to the SCCC Tickets App on your mobile phone. E-tickets can be printed and scanned in on the gates.
Somerset County Cricket Club adopt a paperless ticketing model.
The sole use of E-tickets or the use of the SCCC Ticketing App will reduce the environmental cost, drive efficiencies within the business, and increase security for our ticket purchasers.
The paperless system, which has been adopted by the vast majority of major sporting organisations and stadia within the UK, will make transactions easier as well as helping to reduce costs and wastages. It also helps to eliminate the possibility of ticket buyers falling foul of fraud and corruption by ensuring that our supporters are not exposed to overpriced counterfeit tickets or costly mark-ups on secondary ticketing websites.
By eliminating the need for physical ticketing, digital tickets contribute to environmental sustainability by reducing paper waste, energy consumption and carbon emissions associated with traditional ticketing processes. This in turn enables the Club to become more cost effective by reducing expenditure on ticket printing and distribution.
If you select e-tickets as your delivery method, you will need to log into your online account on this website.
Please login to your online account and download your tickets. They will NOT be sent via email.
The SCCC tickets app is a mobile ticketing wallet will allow Somerset Members and supporters to safely and securely store, download and transfer their digital SCCC tickets.
Both iOS and Android compatible, ticket holders simply present their tickets on their phone to be scanned at the gate to gain entry to a match.
Anyone wishing to utilise the app can simply select “SCCC Mobile Ticket App” at the DELIVERY METHOD page of the transaction.
Once the app is downloaded simply follow the on-screen instructions. If you are having difficulties, please consult the walkthrough guide below. It is important to remember the following:
- Tickets bought will not show in the App until 2 weeks prior to the match
- Your unique barcode will display 24 hours prior to the match
- To use the app, you must create an account using the same email address that you purchased your tickets under.
Yes. Vouchers are valid for one year from the date of issue. You can buy gift vouchers under the “Buy Tickets” page
General
FAQs
Somerset County Cricket Club are reminding Members and supporters that the Cooper Associates County Ground is now a cashless venue.
There are several reasons why this decision has been taken:
Efficiency
Quicker payments result in reduced queues which means that you see more of the action. This equates to a better matchday experience for everyone in the ground.
Contactless payments can be completed in two seconds compared to the 15 seconds required for a cash transaction and eight seconds for a chip and pin transaction.
The time saved with card payments means our staff can be better focused on the speed of service and the needs of our customers. This should further enhance the matchday experience.
Reducing theft and fraud
Tap-to-pay technology is more reliable and secure than other forms of payment. The chip technology protects you against any fraudulent purchases through encryption and dynamic data technologies and means our Members and supporters can feel safe when attending a match at the Cooper Associates County Ground.
The Decline of Cash Payments
Across the country there has been a rapid decline in the use of cash over the last few years and this has been heightened with the global pandemic. It is forecast that cash will be used in fewer than 9% of payment transactions by 2028.
We are certain that the introduction of cashless payment will see improvements in respect of reduced queuing times and improving customer service on busy matchdays.
All major contactless credit and debit cards will be accepted as well as mobile, Apple Pay and Google Pay.
Dogs are not permitted in the ground for Vitality Blast matches.
Well behaved dogs which are kept on leads may be brought into the public stands at the Cooper Associates County Ground for County Championship fixtures and One-Day Cup matches only
Owners must accept full responsibility for looking after their dog(s) and dog fouling is prohibited. Only Guide / Working Dogs are permitted into buildings or kiosks where food is served. Please be aware that One-Day Cup matches can be extremely busy and this may not be the ideal environment for your dog.
15-years-old
For Vitality Blast matches, please note there is no re-entry once admitted into the venue.
For the full details around what you can bring into the cricket, please check out our “Ticketing Information / Prohibited Items” page of this visitor guide.
No. Allocated seating only applies to Vitality Blast matches. This is to ensure that our busiest fixtures can take place in an enjoyable and safe manner. Please note that there is no allocated seating in Premium Member areas. Renovations and improvements are taking place to the Somerset Stand over the winter in order to increase capacity and improve the facility. Staff will contact anyone whose allocated seat is affected by this work. This schedule of work will mean that White-Ball and Platinum Members will not be able to renew their seat immediately, but don’t worry because your seat will be held.
Membership
FAQs
Membership goes on sale in September for the following cricket season.
To make the experience of buying your Membership as easy as possible, our website’s Membership & Ticketing platform has been specifically designed to make buying your Membership a smooth and seamless process.
If you need any help using the online option, please email: enquiries@somersetcountycc.co.uk and someone will call you back to help navigate you through the process.
We understand that some Members prefer to talk with someone, and the Club has made arrangements to allow for this. Given the volume of calls which may need to be dealt with, the quickest way to talk to someone is likely to be by emailing the Club and asking for someone to call you.
You will only receive a renewal pack if we do not currently have an email address for you linked to your Membership account.
If you receive this communication through the post, please advise us of your email address to ensure that you are added to the distribution list. You can do this by emailing enquiries@somersetcountycc.co.uk. Moving forward, the majority of our communications will be via email, and we don’t want you to miss out on important information.
Your Membership pack will arrive in time for the start of the new season.
Our Junior Membership categories are available for anyone under the age of 16.
At the moment, your reservation can only be redeemed online against the same Membership category. If you would like to change or upgrade, please visit us from or call 01823 425301.
No. Allocated seating only applies to Vitality Blast matches. This is to ensure that our busiest fixtures can take place in an enjoyable and safe manner. Please note that there is no allocated seating in Premium Member areas. Renovations and improvements are taking place to the Somerset Stand over the winter in order to increase capacity and improve the facility. Staff will contact anyone whose allocated seat is affected by this work. This schedule of work will mean that White-Ball and Platinum Members will not be able to renew their seat immediately, but don’t worry because your seat will be held.
Please head to the “Membership” section of this website, whereby you will find a full guide on how to download your guest passes.
Please head to the “Membership” section of this website, whereby you will find a full guide on how to book car parking.