)}})
Frequently Asked Questions
COUNTY PARTNERSHIPS
What could the true cricket lover want more than more cricket?
That’s exactly what you will get because full Somerset Members will be able to watch free County Championship cricket at Worcestershire, Leicestershire, Nottinghamshire, Glamorgan and Warwickshire in 2024 on production of their SCCC Membership card. Please note, this is not valid for games in which Somerset are participating.
MATES RATES
Cricket is all about watching the game with friends and family, and that’s what our new Mates Rates initiative will enable you to do!
2024 Members will be able to purchase up to two additional tickets to our Mates Rates Vitality Blast fixture against Glamorgan on Sunday June 16th and claim a 20% discount.
TICKET EXCHANGE
2024 will see the launch of the official Somerset County Cricket Club resale platform.
This will give Members the opportunity to re-sell their places at sold out Vitality Blast fixtures.
MEMBERS HUB
Ahead of the 2024 season, Somerset County Cricket Club will be launching a new and improved Membership hub. The new Members section of our website will become your one-stop portal for all the latest notices for Members of Somerset County Cricket Club, plus much more.
Membership for 2024 will go on sale on Tuesday September 19th
The earlier than normal on sale date, provides an opportunity for Members to pay for their Membership in six monthly instalments, from October to March. There will be no change to the ‘Early Bird’ arrangements, with the deadline remaining at February 1st, as in previous years.
As a reward for early renewal, we are offering an additional LV= Insurance County Championship guest pass to anyone taking out a 2024 Membership before the end of the 2023 season (Last ball is bowled at Warwickshire).
To make the experience of buying your Membership as easy as possible, our website’s Membership & Ticketing platform has been specifically designed to make buying your Membership a smooth and seamless process.
Existing Members, in order to purchase at the special early-bird renewal price, simply head to your online account and click “Advantages”. If T20 cricket is included in your 2023 Membership, the allocated seat has been held in this section of the website (Until Seat renewal deadline of December 4th).
If you need any help using the online option, please email: enquiries@somersetcountycc.co.uk
We understand that some Members prefer to talk with someone, and the Club has made arrangements to allow for this. Given the volume of calls which may need to be dealt with, the quickest way to talk to someone is likely to be by emailing the Club and asking for someone to call you.
You will only receive a renewal pack if we do not currently have an email address for you linked to your Membership account.
If you receive this communication through the post, please advise us of your email address to ensure that you are added to the distribution list. You can do this by emailing enquiries@somersetcountycc.co.uk. Moving forward, the majority of our communications will be via email, and we don’t want you to miss out on important information.
To view Membership prices, please visit the “buy now” section of this website or download the 2024 Membership brochure
October 13th– Six-month Direct Debit deadline
December 4th – Vitality Blast seat renewal deadline
January 12th– Three-monthly Direct Debit deadline
January 31st – Early bird deadline
February 15th – Yearly Direct Debit deadline
Your 2024 Membership pack will arrive in time for the start of the new season.
Our 2024 Junior Membership categories are available for anyone under the age of 16. Those eligible have to be born after 1st April 2009.
Yes.
We have Direct Debit available as a payment method for Memberships. This allows you to spread the cost over a three-monthly interest free installment plan, with nothing to pay until January 2024.
To pay by three-monthly installments, simply choose this option as your payment method on checkout.
We have also introduced a six-monthly Direct Debit scheme.
October 13th– Six-month Direct Debit deadline
January 12th– Three-monthly Direct Debit deadline
February 15th – Yearly Direct Debit deadline
At the moment, your reservation can only be redeemed online against the same Membership category. If you would like to change or upgrade, please visit us or call 01823 425301. Please rest assured, your Vitality Blast seat is held until 4th December.
You would need to renew your Membership by December 4th in order to retain your allocated seat for the Vitality Blast.
Vouchers are purchased with a 12-month validly. As long as your voucher is valid at the time of purchase, this can be redeemed against the cost of 2024 Membership.
No. Allocated seating only applies to Vitality Blast matches (And England Women ODI). This is to ensure that our busiest fixtures can take place in an enjoyable and safe manner.
Please note that there is no allocated seating in Premium Member areas.
Because you paid in 2023 by Direct Debit, your Membership has rolled over to 2024 and your Direct Debit will continue as it did previously. You will either be signed up to the one annual payment, or the three-monthly plan, depending on how you chose to pay in the 2023 season.
You do not need to do anything at the moment, and your Membership will show as reserved in your online account soon. Don’t worry – if you had a Platinum or White-Ball Membership, your seat is held for you!
Claiming your Members guest passes can be done via this website. Once you have logged in, you’ll find access via this Members Hub or by clicking on the menu in the top right hand corner of this page (With your name on it) and selecting guess passes.
SCCC Members who hold a blue badge may book a car park space for all competitions. 1875 Club and Long Room Members can book parking for the LV= Insurance County Championship matches.
This can be booked via our Members portal. Please note that parking within the Cooper Associates County Ground is extremely limited, and parking will be allocated on a first come, first served basis.
Bookings will open at 10am two weeks before the first day of each home match. If you are successful in securing a space, you will need to complete the online payment in advance. The cost of booking is £10 per day for blue badge holders and £10 per day for 1875 Club and Long Room Members.
On arrival you will need to present your Membership card to gain access to the Cooper Associates County Ground.
Parking will be in the St James Street car park and gates will open one hour before the scheduled start of play.
Refunds will only be granted if there is no play.
No, you must log into your existing account to claim your Membership at the existing Members price and keep your seat from 2023. If you have a new email address, you can change this by logging in to your online account and updating the information in Account Settings.
At the moment, your 2023 reservation can only be redeemed online against the same Membership category. If you would like to change or upgrade, please call 01823 425301. Please rest assured, your Vitality Blast seat is held until December 5th.
A Customer ID can be located on an existing Membership card, and should be available on any email confirmations or documentation about a previous purchase from Somerset County Cricket Club.
Yes. Vouchers are valid for one year from the date of issue. You can buy gift vouchers under the “Buy Tickets” page
To reset your password, simply go to “My Account” and click “Password Reset”.
You will need to add the person you want to buy for to your Friends & Family. To do so, go to ‘Friends & Family’ on the right-hand side of the screen and click ‘+NEW’. You must then enter the Customer ID number and Surname of the person that you wish to add. Please do not create a new account for this person, as the system will not recognise this new account as an existing Member. If you then go into your ‘Reserved tickets’ section, you will be able to see reservations for all those added to your Friends & Family. You can choose to tick/untick the boxes of those reservations that you want to purchase.
